Who Should Attend
This program is ideal for individuals or teams in shared service roles: Human Resources, IT, Finance & Accounting, and more. In addition, individuals in non-traditional sales roles, such as engineers, architects, attorneys, construction project managers, and many more would benefit from this program by building the "trusted advisor" skills that can lead to additional business.
You will be able to:
- Act as a true consultant to your business partners.
- Develop a personal reputation that will lead to better results or additional business.
- Shift from addressing tactical needs to developing a strategic business partnership.
- Lead stakeholders and business partners to consider new approaches for success.
This six-part, twelve-hour Live Online seminar is designed to overcome one of the biggest challenges that shared services (such as HR, IT, Finance and Accounting, as well as consultative sales people) face in organizations today – being viewed as a transactional or commodity resource versus a true business partner. Included are such key elements as: developing rapport and trust, designing solutions that advance stakeholders’ strategies, strengthening leadership and influence, managing resistance and conflict, and more.
SHRM - 10.5 PDCs
PMI - 12 PDUs
HRCI - 10.5 General Credits