Who Should Attend
Sales representatives and account executives who want to maximize value with every customer and build long-term, lasting client relations. Customer Service and support personnel who interact with customers and have opportunities to sell add-on products and services.
After this seminar, you will be able to:
• Identify win-win opportunities to provide more products and services
• Sell without feeling pushy
• Create opportunities to add value for customers
• Apply a cross and up selling process to make decisions easy for customers
Cross and Up Selling: LIVE ONLINE Training
This program is one of the most engaging interactive Live Online courses available today. Trainers involve you from the moment the class begins, and keep you involved, collaborating, practicing and learning as if you were in a physical classroom.
This is NOT a typical webinar but a LIVE ONLINE learning forum facilitated by Dale Carnegie certified trainers using our effective, time-honored techniques.