· Transition successfully from worker to manager
· Communicate effectively
· Coach for increased productivity
· Motivate your team to reach its potential
· Turn around poor performers
· Establish your credibility right from the start
· Set and achieve your goals
· Conduct worthwhile performance reviews
· Handle conflict with greater ease
· Earn the trust of your group -- even from former colleagues
· Manage your time more effectively
· Run meetings that actually accomplish something
· Avoid the 10 common pitfalls of management